The fundamental building block of excellence for our customers is consistent performance that exceeds expectations. Our dedicated team of consultants provides real solutions for your practice. The basic expectations communicated by the brand promise and culture of your practice must be met regularly and seamlessly. Bluewater Diagnostic Laboratory strives to be your strategic partner.
Bluewater’s on-site client services department is the benchmark of quality; dedicated to providing healthcare professionals the resources and tools to reach their clinical treatment goals. Our friendly and knowledgeable client service representatives are readily available to assist your office in proper test ordering and to ensure timely access to completed reports. When further action is necessary, our client service representatives have direct access to our laboratory leadership to provide you with answers in real-time.
Whether it is specimen collection, requisition forms, interpretation, data entry, or patient compliance, our team’s timely response is important to your practice.
Our dedicated client service representatives can be reached at (502) 874-5632 or CS@bluewaterdxlab.com.
Bluewater has implemented sophisticated controls to ensure protection, confidentiality and accuracy of analytical data and result reporting at every stage of the ordering, testing, and reporting process.
Our mission is to provide high-level solutions to physicians, medical staff and their patients with exceptional customer service, clinical and technical support and the commitment to positive patient outcomes. By striving to exceed customer expectations, we are committed to deepening our relationships with current customers and growing our client base.
All Bluewater interactions demonstrate integrity and professionalism. We are dedicated to creating an environment that promotes learning and growth, recognizing that the quality, motivation and performance of our employees are key factors in achieving our success. We believe in the importance of participating in industry initiatives and value the insight of our colleagues across the healthcare field.
Bluewater Diagnostic Laboratory’s commitment as an industry leader is evident through our cutting-edge instrumentation and testing methodologies.
221 South Bardstown Road
Mount Washington, KY 40047
(502) 538-2980 Office
(502) 538-0352 Fax
For General Inquiries email us @